I would like to refund you for your Uber trip. I will be following up about the shuttle issue and why the larger shuttles were not being utilized. If the Zona Rosa driver does not have any runs he does help the airport driver. One shuttle driver for the airport shuttle, and the second shuttle driver for the Zona Rosa shuttle which goes down to Zona Rosa, the closest shopping and restaurant area to our hotel. At night we do have two shuttle drivers on duty from 5 pm to 10 pm. I would like to apologize that your arrival was not as quick as you anticipated.
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